Cancellations and Schedule Changes
All curly hair cuts and services require a deposit which is paid for upon booking your service. This deposit is deducted from your final bill upon completion of services.
A 48-hour notice is required for any scheduled changes or cancellations. If notice is provided in less than 48 hours, you will not be refunded your deposit. If you do not show up for an appointment without notification, you will not be refunded your deposit.
Should you require to be rebooked due to the condition of your hair, you will be expected to pay for the scheduled services of your original appointment. If you arrive 5 minutes late for a 30-min appointment or 10 minutes late for any other service, you will be charged for the appointment and asked to reschedule out of respect for the next client’s time.